DTB Enterprises Ltd (“DTB”, “we”, “us” or “our”) uses cookies and similar technologies on this website.

This Cookie Policy explains what cookies are, how we use them, the types of cookies and similar technologies that may be used on the website, and how you can manage your preferences.

This policy should be read alongside our Privacy Policy.

1. What are cookies?

Cookies are small text files that websites place on your device when you visit them.

They can be used for purposes such as:

• enabling websites to function correctly;

• remembering preferences;

• maintaining security;

• understanding how visitors use a website;

• measuring website performance; and

• supporting advertising or marketing technologies where applicable.

Similar technologies may also be used to store or access information on a device.

The rules relating to cookies and similar technologies are primarily contained in the Privacy and Electronic Communications Regulations 2003 (“PECR”), alongside relevant UK data protection law.

2. How we use cookies

DTB may use cookies and similar technologies to:

• operate the website;

• maintain website security;

• remember your cookie preferences;

• support website and store functionality;

• understand how visitors use the website;

• monitor website performance;

• understand how visitors navigate and interact with pages;

• identify technical or usability issues;

• improve website design, content and user experience; and

• support marketing technologies where these are introduced and consent has been provided.

We do not use non-essential cookies or tracking technologies unless the appropriate consent has been obtained where required.

3. Types of cookies we use

Strictly necessary cookies

These cookies are required for the website or a service you have requested to function correctly.

They may be used for purposes such as:

• website security;

• technical website operation;

• maintaining your cookie preferences;

• shopping basket or checkout functionality;

• fraud prevention; or

• delivering functionality specifically requested by you.

Because these cookies are necessary for the requested website functionality, consent is not normally required.

Analytics and performance cookies

Analytics and performance technologies help us understand how visitors use the website and how well it is working.

They may collect information such as:

• which pages are visited;

• how visitors reach the website;

• how long visitors spend on pages;

• how visitors navigate between pages;

• clicks and scrolling behaviour;

• general interaction patterns;

• device and browser information; and

• website performance information.

DTB currently uses tools including:

• Hostinger Analytics;

• Google Analytics; and

• Hotjar.

Hotjar may be used to help us understand how visitors interact with pages, identify usability issues and improve the overall website experience.

Analytics and performance technologies are only used where the required consent has been provided.

Marketing cookies

Marketing technologies may be used to understand the effectiveness of marketing activity or, where relevant, support advertising.

DTB does not currently rely heavily on advertising tracking technologies, but these may be introduced as our marketing activity develops.

Where marketing cookies or similar technologies require consent, they will not be activated unless you choose to allow them.

4. Third-party services and technologies

Some website functionality is provided through third-party platforms or integrations.

These may include services relating to:

• website hosting and e-commerce;

• analytics and user-experience monitoring;

• forms;

• appointment scheduling;

• payments;

• communications;

• WhatsApp;

• social media;

• travel services; and

• other external platforms linked from the website.

Where a third-party service is simply accessed through a link, that third party may place cookies or use tracking technologies once you leave the DTB website and access its service.

Its own privacy and cookie policies will then apply.

Where third-party functionality is embedded directly into the DTB website, cookies or similar technologies may be used as part of that functionality.

Where consent is legally required, those technologies will only be enabled after the appropriate consent has been provided.

5. Analytics and user-experience tools

DTB currently uses analytics and user-experience technologies to understand website usage, performance and usability.

These include Hostinger Analytics, Google Analytics and Hotjar.

Depending on the tool and the consent provided, these services may collect information such as:

• page visits;

• device and browser information;

• approximate location derived from IP address;

• navigation patterns;

• clicks;

• scrolling behaviour;

• interaction patterns; and

• general website performance information.

This information helps us understand what is working well, where visitors may experience difficulty and how the website can be improved.

Analytics and user-experience technologies are not treated as strictly necessary and will therefore be controlled through our cookie consent mechanism where required.

6. Cookie consent

When you first visit the website, you may be shown a cookie banner allowing you to choose whether to permit optional cookies.

Depending on the technologies in use, you may be able to:

• accept all optional cookies;

• reject optional cookies; or

• choose particular categories, such as Analytics or Marketing.

Strictly necessary cookies may remain active because they are required for essential website functionality.

Your preferences are stored so that the website can remember your choice.

7. Changing or withdrawing your consent

You can change or withdraw your cookie consent at any time.

You may be able to do this through the cookie settings available on the website.

You can also control cookies through your browser settings.

Most browsers allow you to:

• delete existing cookies;

• block cookies;

• block third-party cookies;

• allow or reject specific websites; or

• clear cookies automatically when the browser closes.

Please note that blocking some cookies may affect how parts of the website function.

8. Embedded content and external services

The website may include or link to content or services hosted by other organisations, such as:

• Microsoft Forms;

• booking and scheduling systems;

• payment providers;

• WhatsApp;

• social media platforms;

• travel platforms; and

• other external websites or services.

Where content is embedded directly into a DTB page, the provider may use cookies or similar technologies.

Where you follow a link to another website, that organisation is responsible for the cookies and tracking technologies used on its own service.

We encourage you to review the relevant provider’s privacy and cookie information where appropriate.

9. How long cookies remain on your device

Cookies may be either:

Session cookies, which normally expire when you close your browser; or

Persistent cookies, which remain on your device for a defined period or until you delete them.

The length of time a particular cookie remains active depends on its purpose and the provider that sets it.

Where available, more detailed information about current cookies and their duration may be provided through the website’s cookie consent tool or the relevant third-party provider.

10. Changes to this Cookie Policy

We may update this Cookie Policy when:

• our website changes;

• new features or integrations are introduced;

• we change analytics, user-experience or marketing providers; or

• legal or regulatory requirements change.

The latest version will always be published on this website with the date of the most recent update shown at the top.

11. Contact us

If you have questions about our use of cookies or other tracking technologies, please contact:

DTB Enterprises Ltd

Email: data@dtbenterprises.co.uk

Registered address:
82A James Carter Road
Mildenhall
Bury St. Edmunds
Suffolk
IP28 7DE

Careers

Store

Travel

Legal

Explore